Building the Next Generation of Pretrial Leaders: How NAPSA's Leadership Workgroup Is Shaping the Future of Pretrial Leadership

Hilary Hartoin • July 8, 2026

Why Leadership Matters

Leadership has never been more important in the pretrial profession. In today's increasingly polarized environment, staff look to their leaders for guidance, stability, and direction. We do not always have all the answers, but by remaining in a constant state of learning, leaders develop the ability to navigate crucial conversations with care, diplomacy, and integrity. Pretrial leaders also work alongside judges, prosecutors, defense attorneys, law enforcement, behavioral health providers, and community partners—stakeholders who often have different missions and perspectives. Building those relationships requires tact, humility, and the ability to find common ground so that the voice of pretrial services is heard. Above all, our staff look to us to be their advocates.

 

Leadership also shapes the future of our profession. As many justice-related professions continue to face recruitment and retention challenges, developing healthy workplace cultures has never been more important. Future leaders who understand their values, lead with purpose, and create environments where employees feel supported will help ensure that talented professionals choose to build careers in pretrial services. Our profession cannot afford leaders who are simply collecting a paycheck. Exceptional leadership is essential to advancing justice, serving our communities, and supporting the professionals who carry out this vital work every day.

 

"Leadership is the ability to be influenced and to be influential. Our words and actions as leaders are heard, valued, and judged by those in our charge. We are responsible for continuing to grow ourselves for the sake of those we lead and as role models to those who are watching."


The Leadership Workgroup

Recognizing the importance of leadership development, the National Association of Pretrial Services Agencies (NAPSA) established the Leadership Workgroup to invest in the next generation of pretrial leaders.

 

The workgroup's mission is:


"To develop emerging pretrial leaders who embody strong leadership, advance the essential mission of pretrial services, and create lasting local and national change in the communities we serve."

 

The workgroup brings together experienced pretrial professionals from across the country whose diverse leadership experiences have shaped every aspect of this initiative. Through meaningful conversations, members reflected on lessons learned throughout their careers, discussed the realities of leadership today, and identified the knowledge and skills they wished they had when first stepping into executive roles. Those discussions continue to guide the development of the Academy and its curriculum.


Building the Leadership Academy

One of the Leadership Workgroup's primary initiatives is the development of NAPSA's inaugural Leadership Academy. While the Academy is still under development, the committee is actively building a comprehensive 12-month leadership program designed specifically for emerging pretrial executives.

 

The Academy has been intentionally shaped through collaboration and shared experience. Rather than beginning with curriculum, the workgroup first focused on its collective "why." Members spent time discussing the purpose of the Academy, who it should serve, and the impact they hope it will have on both participants and the profession.

 

The committee carefully considered whether the Academy should focus on mid-level managers or executive leaders before reaching a consensus that the program should be designed specifically for pretrial professionals entering executive leadership. The workgroup reviewed several vision and purpose statements before selecting the final statement through an almost unanimous vote, reflecting the collaborative nature of the project and the shared commitment to creating a meaningful leadership experience for the profession. Every decision has been guided by thoughtful discussion, shared expertise, and a common vision for strengthening pretrial leadership nationwide.


Preparing the Next Generation of Leaders

Although the curriculum continues to evolve, the committee's vision is clear. The Leadership Academy is intended to build confidence in new pretrial executives and prepare them for success from the very beginning of their leadership journey.

 

Participants will develop effective communication strategies, strengthen evidence-informed decision-making, establish organizational priorities, and create healthy workplace cultures. The program will also help leaders develop a clear roadmap built around vision, strategic planning, and long-term organizational success.

 

The Academy is expected to provide participants with opportunities to strengthen their technical, legal, and analytical expertise while also developing the interpersonal leadership skills necessary to navigate conflict, inspire teams, and lead organizational change. A structured mentorship component, peer learning, and a capstone project will provide practical opportunities to apply lessons learned within participants' own agencies. As development continues, the committee remains focused on creating an Academy that balances leadership theory with practical application.


Leadership Versus Management

One of the central themes of the Academy is understanding the distinction between leadership and management.

 

Both are essential to successful organizations, but they serve different purposes. Managers focus on operations, numbers, data, and reports. Leaders focus on people. They establish cultures of care, empower employees through mastery, autonomy, and purpose, and create environments where individuals can do their best work.

 

Effective leaders also create cultures where innovation can thrive. They listen before speaking, encourage learning from mistakes, model resilience and wellness, and remain open to new ideas. By fostering trust and empowering employees closest to the work, leaders create organizations capable of continuous improvement while strengthening relationships with courts, stakeholders, and the communities they serve.


Strengthening the Profession

Leadership development extends far beyond individual growth. Strong leaders strengthen agencies, improve staff retention, build succession plans, and create workplaces where talented professionals want to build lasting careers.

 

The Leadership Workgroup hopes Academy graduates will become leaders who establish healthy organizational cultures, champion evidence-informed practices, and inspire excellence within their agencies. Success will be measured not only by individual leadership growth but also by stronger pretrial agencies and improved outcomes for justice-involved individuals and communities nationwide.

 

The Academy also directly supports NAPSA's mission by advancing professional development and strengthening executive decision-making grounded in evidence-informed practices. Through leadership development, NAPSA continues to invest in the future of the profession while building a sustainable pipeline of ethical, innovative leaders prepared to guide pretrial services for years to come.


Looking Ahead

The Leadership Academy represents an exciting new chapter for NAPSA and the pretrial profession. Although the program remains under development, the Leadership Workgroup continues to thoughtfully design an experience that equips emerging leaders with the confidence, vision, and practical skills necessary to lead with integrity.

 

The committee looks forward to sharing more as the Academy continues to take shape and to welcoming its inaugural cohort in the future.

For those considering participating when applications become available, the message is simple: invest in yourself. Leadership is a skill that can be developed, strengthened, and shared. By investing in future leaders today, we strengthen agencies, improve outcomes, and ensure the continued advancement of pretrial justice.

 

"We need you. Great leadership is rare. Our pretrial justice system needs you, so please take care of yourself and those in your charge."

By Hilary Hartoin July 1, 2026
Building Leaders, Sharing Innovation, and Strengthening Pretrial Justice Across New Mexico When people talk about successful pretrial reform, they often focus on legislation, policies, or data. Those elements matter—but lasting change begins with people. It begins with leaders who are willing to learn together, challenge one another, and build a professional community committed to improving justice. That spirit was on full display at the 2026 New Mexico Pretrial Executive Network (NM PEN) Summit, held June 23–24, where pretrial leaders from across New Mexico and around the country gathered for two days of collaboration, leadership development, and innovation. A Network Built on Community The New Mexico Pretrial Executive Network was established in 2020 by Kelly Bradford, Director of the New Mexico Administrative Office of the Courts (AOC), with a vision of creating for New Mexico what the National Institute of Corrections (NIC) Pretrial Executive Network had long provided nationally—a trusted community where pretrial leaders could connect, learn, solve problems together, and support one another through the complex work of system change. The NIC Pretrial Executive Network, championed for many years by Lori Eville, demonstrated the value of executive-level collaboration. Lori understood that pretrial leadership requires more than technical expertise. It requires navigating adaptive challenges, leading organizational change, and continuously moving systems forward. Just as importantly, she recognized that the work can sometimes feel isolating. For many of us, the NIC PEN became far more than a professional network. It became a place to test ideas, seek advice, celebrate successes, and rely on colleagues who truly understood the unique challenges of pretrial leadership. Nearly all of the national speakers and facilitators who have participated in NM PEN over the years are current or former members of the NIC PEN. They appreciate the importance of maintaining a professional community created by—and for—pretrial practitioners. When New Mexico began implementing statewide pretrial reforms, leaders recognized that lasting success would require more than policy changes. It would require an ongoing investment in the people responsible for implementing those reforms every day. Today, that vision has become reality. NM PEN has grown into a vibrant statewide community representing all 13 Judicial Districts, Administrative Office of the Courts Pretrial Management, and justice system partners who meet monthly to share ideas, address emerging challenges, and strengthen evidence-based practice across New Mexico. Continuing the Work Through the Annual Summit The annual NM PEN Summit extends those monthly conversations by providing dedicated time for strategic planning, leadership development, and peer learning. This year's summit welcomed 27 pretrial executives and justice system partners from New Mexico, Arizona, Indiana, Washington, D.C., and Maine, along with representatives from the Center for Effective Public Policy. The summit also reflected the strong partnership between state and national leadership. Among those participating were NAPSA Board members Domingo Corona, Hillary Hartoin, and Mike Kainu, as well as Tanya Anderson, APPR, Elizabeth Simoni, Kelly Bradford, Gilbert Jaramillo, and pretrial leaders representing every New Mexico judicial district. Justice Vigil also joined the summit to recognize the remarkable progress New Mexico has made over the past several years. Having witnessed many of the state's early conversations surrounding pretrial reform, he reflected on how those once-ambitious ideas have grown into meaningful statewide improvements supported by a dedicated community of practitioners. Leadership Beyond Management Throughout the summit, participants explored topics essential to modern pretrial leadership, including organizational culture, motivational interviewing as a leadership tool, stakeholder engagement, evidence-based decision-making, and using data to improve both supervision practices and system outcomes. 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Accountability matters, but too often the focus becomes perfection instead of understanding what barriers may be impacting success. What a Coaching Model Actually Means A coaching model doesn't eliminate accountability. It changes how accountability is delivered. Instead of acting solely as rule enforcers, pretrial professionals become: Coaches who support behavior change Partners in problem-solving Navigators who connect people to the resources they need The shift is from " Did you comply? " to " What do you need to succeed? " This isn't a soft approach. It's a smarter one—and the research backs it up. What the Data Shows The most important thing to understand about missed court dates? Most of them aren't about defiance. Most missed court dates are usually not driven by someone intentionally trying to avoid court. Research consistently shows failures to appear are frequently tied to transportation issues, work conflicts, childcare responsibilities, unstable housing, behavioral health challenges, fear, or confusion about the court process itself. If we truly want to maximize court appearance, we have to focus on reducing barriers to success—not simply responding after failure occurs. People are more likely to return to court when systems are designed to help them succeed. Court reminders, clear communication, transportation assistance, and respectful engagement all matter. Research continues to show that unnecessary pretrial detention destabilizes people quickly through job loss, housing disruption, family separation, and worsening mental health. Even short periods of detention can increase the likelihood of future criminal justice involvement, especially among lower-risk individuals. Keeping people stable in the community produces better public safety outcomes than detaining them. Agencies that have implemented coaching-oriented models are reporting: FTA reductions of 10–25% Technical violation reductions of 15–30% Increased voluntary engagement with services No significant increase in new criminal activity The Science Behind It: Why Coaching Works It Matches How Behavior Actually Changes , but resets how we think about it. We start with responsivity first, not last. Starting with responsivity shifts our perspective from seeing high risk people to people who are struggling who have a higher risk of failure without support.T he Risk-Need-Responsivity (RNR) model —one of the most replicated frameworks in criminal justice research—tells us three things: Deliver support in a way people can receive it. Collaborative, motivational approaches produce better outcomes than directive or confrontational ones. How you engage matters as much as what you offer. Match supervision intensity to risk level. Supervising low-risk individuals too intensively doesn't make the community safer. It disrupts employment, housing, and family stability—the very things that prevent reoffending. Research shows that over-supervising low-risk individuals increases recidivism by 10–30% . Target the right needs. Effective interventions address the specific factors driving someone's risk—things like substance use, lack of stable employment, or antisocial thinking patterns. Generic programming doesn't move the needle. Fairness Predicts Compliance Here's something that surprises a lot of people: whether someone shows up to cour t is strongly predicted by whether they feel treated fairly —not by how severe the consequences are. Legal scholar Tom Tyler spent decades researching what he called procedural justice. His findings are consistent across courts, law enforcement, and supervision settings: People comply more when they feel heard People comply more when decisions are made transparently People comply more when they're treated with respect People comply more when they believe the system is trying to help them The practical implication is direct: how a pretrial officer speaks to a client on their first meeting predicts whether that client appears in court. Procedural justice isn't a feel-good concept. It's an evidence-based compliance strategy. The Cost of the Status Quo It's worth being honest about what surveillance-only systems actually produce. Even a few days of pretrial detention triggers a cascade of consequences: job loss, missed rent, family separation, worsening mental health. Every one of those consequences is a direct predictor of future failure to appear and new criminal activity. A system that creates instability and then supervises people through it isn't a public safety strategy—it's a cycle. The Pretrial Phase: A Window We Can't Afford to Waste The period between arrest and case resolution is one of the most destabilizing moments in a person's life. People are navigating uncertainty about their case, disruptions to work and housing, behavioral health challenges, and acute fear and stress. It's also one of the greatest windows of opportunity we have. When agencies respond to this moment with intentional support—connecting people to services, addressing barriers early, building trust—individuals stabilize faster. And people who are stable are far more likely to appear in court and stay out of trouble. The pretrial phase isn't just a waiting room. It's where outcomes are shaped. What This Requires of Us Shifting to a coaching model isn't just a policy change. It's a culture change. Even the best practices fail in environments that are control-heavy, deficit-focused, or transactional. Building a coaching culture means: Leadership modeling coaching behaviors every day Staff trained and supported in motivational interviewing, trauma-informed engagement, and cognitive-behavioral approaches Daily interactions —not just written policies—reflecting the values of the model It also means investing in our people. Pretrial officers in a coaching model are change agents, system navigators, and relationship builders. That requires real skill—and real support. The Bigger Picture The coaching model isn't a departure from pretrial principles. It's their evolution. It reinforces the presumption of release. It supports least restrictive conditions. It honors individualized decision-making. And it reframes the fundamental purpose of pretrial services: Not just to monitor behavior—but to improve outcomes. People appear in court when they feel treated fairly. People comply when their barriers are addressed. People stabilize when systems are designed to support stability. The question for every pretrial agency is the same: Are we building systems designed to catch failure—or to create success? If you would like to learn more, please review our resource, First Step Forward , which outlines a support-oriented pretrial framework designed to help courtroom partners reduce barriers to court attendance and more effectively support individuals navigating the pretrial process. This post draws on research from NAPSA, Arnold Ventures, the Risk-Need-Responsivity framework, Tom Tyler's procedural justice research, and the Coach Referee Model for Change (CRMC). About the Author:
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